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Cell Phone Roaming

Frequently Asked Questions About Cell Phone Roaming
  arrow How do I know when I'm roaming outside of the SouthernLINC
      Wireless Phone Network?

arrow What is the difference between roaming inside and outside of the
      SouthernLINC Wireless footprint?

arrow Can I roam using Push to Talk, Wireless Data or Wireless Internet?
How do I know when I'm roaming outside of the SouthernLINC Wireless network?
  When you are roaming outside of the SouthernLINC Wireless footprint, a triangle icon and/or the word "Roaming" will appear on the screen of your phone. If you leave the SouthernLINC Wireless footprint while on a call, the call will be dropped and temporarily a new call cannot be initiated. This "buffer zone" surrounding the SouthernLINC Wireless footprint has been put into place to prevent unintentional roaming charges. Once you travel out of the buffer zone, the triangle icon and/or "Roaming" will appear on the screen.

Please note that calls will not be dropped when re-entering the SouthernLINC Wireless footprint and the duration of the call will be billed as a SouthernLINC Wireless Roaming call. To avoid SouthernLINC Wireless Roaming charges when re-entering the SouthernLINC Wireless footprint, terminate the call, then initiate a new call on the SouthernLINC Wireless footprint from your subscribed-to service area.

If you place a call outside of your subscribed-to service area but you are within the SouthernLINC Wireless footprint, there will not be any indication on your cell phone that you are roaming, but roaming charges and possible long distance will apply.

What is the difference between roaming inside and outside of the SouthernLINC Wireless footprint?
 

If you are on a local or regional cell phone plan and you place a call outside of your subscribed-to service area while still inside of the SouthernLINC Wireless footprint, you will see charges listed as "Phone Roaming." All SL-Value Plans include SouthernLINC Wireless network coverage, and roaming charges will only apply when making or receiving phone calls while outside of the SouthernLINC Wireless footprint.

Can I roam using Push to Talk, Wireless Data or Wireless Internet?
  No, only phone service, voicemail and 1-way text messaging are available outside of the SouthernLINC Wireless footprint.

Other Frequently Asked Questions About SouthernLINC Wireless
 

arrow General FAQs
arrow Billing FAQs
arrow Download FAQ
arrow Roaming FAQs
arrow Rebanding FAQs
arrow SIM Card FAQs
arrow Wireless Local Number Portability FAQs
arrow Toll Free Number Update
arrow MyLINC Office FAQ

 

 

 
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