Helpful Numbers for Use With Your SouthernLINC Wireless Phone

Abbreviated dialing codes enable callers to quickly and easily connect to a location in the phone network that otherwise would be accessible only via a seven or ten-digit telephone number.  You can simply dial the three-digit code from your SouthernLINC Wireless phone and our systmes will route the call accordingly. Below are standard abbreviated numbers that have been activated on our systems for your use.

Number	Purpose	Availability
#311	Nationwide for non‑emergency & other government services	Alabama -- within the Cities of Birmingham & Tuscaloosa Georgia -- within the City of Savannah & DeKalb County
#411	Directory Assistance	Available across the entire SouthernLINC Wireless footprint
#511	Assigned for traffic and transportation information	Available in Florida & Georgia	Learn More
#611	Contact SouthernLINC Wireless Customer Service	Available across the entire SouthernLINC Wireless footprint	Learn More
#711	Nationwide for access to Telecom Relay Services (Hearing Impaired Services)	Available across the entire SouthernLINC Wireless footprint
#811	Nationwide for state One Call Notification Centers (Call Before you dig)	Available across the entire SouthernLINC Wireless footprint	Learn More
#911	Nationwide for emergency services	Available across the entire SouthernLINC Wireless footprint
#MIN	Minutes Used on Your Plan	Available across the entire SouthernLINC Wireless footprint	Learn More
#PAY	Make a Payment	Available across the entire SouthernLINC Wireless footprint	Learn More

#511 – America’s Traveler Information Telephone Number

As of April 2007, SouthernLINC Wireless customers in Georgia and Florida who need access to traffic information may now simply dial 511 from their SouthernLINC Wireless handsets.

511 is a universal traveler information number mandated by the Federal Communications Commission (FCC). It provides travelers access to traffic information, including up-to-the-minute information on traffic conditions, incidents and driving times, schedule, route and far information for public transportation services and more. It is available 24 hours a day, seven days a week. Calls made to 511 will be charged for the appropriate airtime.

For more information, visit the Federal Highway Administrations’ web site at www.fhwa.dot.gov or you may call SouthernLINC Wireless customer support at 1-800-818-LINC.

#611 – Contact SouthernLINC Wireless Customer Service

If you would like to speak to a SouthernLINC Wireless Customer Service Representative, simply call Customer Support 24 hours a day by dialing #611 from your phone.

#811 — Call Before You Dig

As of April 2007, all SouthernLINC Wireless customers who need “Call Before You Dig” information may now simply dial 811 from their SouthernLINC Wireless handsets. 

811 is a new, universal “Call Before You Dig” number mandated by the Federal Communications Commission (FCC).  It provides a quick way to begin the process of getting underground utility lines marked. 

If you’re planning even a slight addition to your backyard like planting a tree, or a bigger project – like adding a swimming pool – you need to ensure your project won’t interfere with underground utility lines.  By calling 811, you’ll get routed to the correct local contact right away, who can ensure the utility lines near your project get marked accordingly.

With the addition of 811, this means the previous “Call Before You Dig” line – #344 – will be disconnected as of April  as directed by the FCC.  

More information can be found at www.call811.com.  SouthernLINC Wireless’s customer support (1-800-818-LINC) can also be of assistance.

#MIN — Check Your Minutes

To view your minutes press "#MIN" and "Send" on your SouthernLINC Wireless phone to hear how many peak and off-peak minutes you have used in your current billing period.

#PAY — Make a Payment

To make a one time payment on your account dial #PAY (#729) from your SouthernLINC Wireless Phone.